FAQs

Frequently Asked Questions

What kind of products do you sell?
We specialize in gardening tools & décor, home décor accents, and pet essentials—everything to help you create a beautiful, cozy, and functional living space indoors and outdoors.

Where do you ship?
We currently ship within the United States, with plans to expand internationally soon. Stay tuned!

 How long does shipping take?
Orders typically ship within 2-4 business days, and delivery can take 5-10 business days, depending on your location. You’ll receive a tracking number once your order is on its way.

Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, we can make changes or cancel it. Please contact us as soon as possible at [your email].

What is your return policy?
We offer hassle-free returns within 30 days of receiving your order. Items must be unused and in original packaging. Contact us to start the return process.

What if my item arrives damaged or defective?
We’re sorry to hear that! Please reach out within 7 days of delivery with a photo of the issue, and we’ll send a replacement or issue a refund.

How can I contact customer support?
Email us at shopdarvora@gmail.com or use the contact form on our Contact Us page. We aim to respond within 24–48 hours.

Are your products eco-friendly or sustainable?
We’re working hard to include more eco-conscious options in our collections and prioritize quality products that last.